Terms and Conditions of Supply and Website Use

1. Information About Us

1.1 Who We Are

This website (www.fittocare.co.uk) and the services offered herein are operated by Front Foot MI Ltd trading as "Fit to Care" ("we", "us", "our").

1.2 Company Details

We are registered in England and Wales under company number 05457319.

1.3 Registered Office

2 Park View, Gatley, Cheshire, SK8 4BL

1.4 VAT Number

861978082

1.5 Contact

You can contact us at anthony.lawton@fittocare.co.uk or by telephone on +44 (0)7921786777.

2. Our Services

2.1 Scope

We provide management consultancy, leadership development, strategy co-creation, and diagnostic tools ("Services"), including but not limited to:

• Dynamic Genie: AI-powered collaborative strategy development workshops that compress 6-12 month strategy processes into single-day co-creation sessions
• Insight Genie: Diagnostic tools and systems that reveal root causes, surface hidden blockages, and identify critical friction points within organisations
• Meeting Genie: Meeting transformation services that convert unproductive meetings into collaboration engines, including ongoing subscription-based support
• Transformation Trilogy: Integrated packages combining multiple services for comprehensive organisational transformation
• Future Products and Services: Additional consultancy, training, software tools, and transformation services as we develop and introduce them

2.2 Business-to-Business (B2B)

Our Services are primarily designed for organisations, healthcare bodies, educational institutions, local authorities, and professional entities. If you are an individual consumer, different statutory rights may apply under the Consumer Rights Act 2015.

2.3 Access

Access to specific tools (such as the Insight Genie diagnostic platform or Dynamic Genie workshop materials) is by invitation only or subject to separate service agreements. We reserve the right to grant, suspend, or withdraw access credentials at our absolute discretion.

2.4 Service Agreements

Specific terms for each service engagement will be provided in separate service agreements, statements of work, or engagement letters. Those specific terms shall supplement and, where applicable, take precedence over these general terms.

3. Intellectual Property (IP)

3.1 Ownership

All content, trademarks, methodologies (including but not limited to "Empowered Flow", "Return on Heartbeats", and "Dynamic Genie" methodology), software (including "Insight Genie", "Dynamic Genie", and "Meeting Genie" platforms), workshop materials, diagnostic frameworks, and all other intellectual property displayed on this site or provided during our consultancy are the exclusive property of Front Foot MI Ltd or our licensors.

3.2 Licence

You are granted a limited, non-exclusive, non-transferable licence to view and use the materials for your internal organisational use only. You must not reproduce, resell, distribute, or commercially exploit our IP without our prior written consent.

3.3 Workshop Outputs

Outputs created during Dynamic Genie workshops, Insight Genie diagnostics, or other collaborative sessions that are specific to your organisation (such as your strategy documents or diagnostic reports) remain your property. However, the underlying methodologies, frameworks, software, and processes used to create those outputs remain our intellectual property.

4. Use of Our Diagnostic Tools and Platforms

4.1 Accuracy and Limitations

While our diagnostic tools (including Insight Genie) and AI-powered services (including Dynamic Genie) provide data-driven insights and facilitate strategic decision-making, they are support tools designed to enhance human judgment. They do not replace professional legal, medical, financial, or other specialist advice. Decisions made based on reports, workshop outputs, or diagnostic insights are the sole responsibility of your organisation.

4.2 Confidentiality

You agree to keep any login credentials, access codes, or proprietary information confidential. You are responsible for all activities that occur under your account or access credentials.

4.3 Data Input

You are responsible for the accuracy, legality, and appropriateness of any data you input into our systems. You warrant that you have the necessary rights and permissions to provide such data to us.

5. Website Use

5.1 Acceptable Use

You may use our website for lawful purposes only. You must not use our website:

• In any way that breaches any applicable local, national, or international law or regulation
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material
• To knowingly transmit any data or material that contains viruses or other harmful code
• To attempt to gain unauthorised access to our systems or networks

5.2 Website Content

The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. While we make reasonable efforts to update the information on our website, we make no representations, warranties, or guarantees that the content is accurate, complete, or up to date.

6. Limitation of Liability

6.1 Exclusions

To the extent permitted by law, we will not be liable for any indirect, special, consequential, or punitive loss or damage (including but not limited to loss of profit, loss of data, loss of business opportunity, or reputational damage) arising from:

• Your use of our Services or this website
• Any decisions made based on workshop outputs, diagnostic reports, or consultancy advice
• Any interruption or cessation of our Services
• Any errors or omissions in our content or Services

6.2 Cap on Liability

Our total liability to you in respect of any contract, service agreement, or claim arising from our Services shall not exceed the total fees paid by you to us in the 12 months preceding the claim.

6.3 Exceptions

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited under English law

7. Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

8. Confidentiality

We understand that during the provision of our Services, you may share confidential information with us. We will maintain the confidentiality of such information and will not disclose it to third parties without your consent, except as required by law or as necessary to provide the Services. Specific confidentiality terms will be included in individual service agreements.

9. Payment Terms

9.1 Fees

Fees for our Services will be agreed in advance and set out in individual service agreements or statements of work. All fees are exclusive of VAT unless otherwise stated.

9.2 Payment

Payment terms will be specified in individual service agreements. Unless otherwise agreed, invoices are payable within 30 days of the invoice date.

10. Cancellation and Refunds

Cancellation and refund policies will be specified in individual service agreements. Generally, cancellations made with less than 14 days' notice may be subject to cancellation fees.

11. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, pandemic, government restrictions, or failure of third-party systems.

12. Third-Party Links

Our website may contain links to third-party websites. We have no control over and accept no responsibility for the content, privacy policies, or practices of any third-party websites. We recommend that you review the terms and privacy policies of any third-party websites you visit.

13. Changes to Terms

We may revise these terms from time to time. The revised terms will apply to the use of our website and Services from the date of publication. Please check this page regularly to ensure you are familiar with the current version.

14. Severability

If any provision of these terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These terms, together with any specific service agreements and our Privacy Policy, constitute the entire agreement between you and us in relation to your use of our website and Services, and supersede all previous agreements.

16. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising from or relating to these terms or our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Front Foot MI Ltd trading as Fit to Care
Email: anthony.lawton@fittocare.co.uk
Phone: +44 (0)7921786777
Registered Office: 2 Park View, Gatley, Cheshire, SK8 4BL
Company Number: 05457319
VAT Number: 861978082