Insight Genie
Workforce intelligence revealing Overheating Spiral friction points
Insight Genie
Workforce intelligence revealing Overheating Spiral friction points.
Insight Genie provides rapid visibility into where your strategy development process is breaking down. By collecting insights from stakeholders over 1-2 weeks and analysing workforce patterns, communication flows, and decision-making bottlenecks, Insight Genie reveals the specific friction points that create the Overheating Spiral.
The Problem This Solves
You can't fix what you can't see. Most NHS organisations know their strategy development is slow and inefficient, but they don't know exactly where it's breaking down.
Without Insight Genie
- You guess at where problems are
- You fix symptoms, not root causes
- You waste time on the wrong interventions
- The Overheating Spiral continues unchecked
With Insight Genie
- You see exactly where friction occurs
- You can target interventions precisely
- You measure the impact of changes
- You break the Overheating Spiral at its source
How It Works
Insight Genie collects stakeholder insights and analyses workforce data to reveal Overheating Spiral friction points. The process is designed to be quick and focused—not "death by questionnaire":
Insight Collection
- 3 focused questions to stakeholders
- 1-2 week collection period
- Workforce activity patterns
- Communication flows
- Decision-making timelines
Analysis & Synthesis
- Reports generated within days
- Identifies bottlenecks
- Maps communication networks
- Tracks decision flows
- Reveals friction points
Actionable Insights
- Specific recommendations
- Prioritised friction points
- Before/after comparisons
- Impact measurement
What You Get
Insight Dashboard
- Clear view of strategy development process
- Friction point identification
- Bottleneck visualisation
- Performance metrics
- Rapid turnaround (reports within days)
Friction Point Analysis
- Detailed analysis of each friction point
- Root cause identification
- Impact assessment
- Intervention recommendations
Before/After Comparison
- Baseline measurement
- Post-intervention tracking
- Impact quantification
- Continuous improvement metrics
Integration
- Pre-session intelligence for co-creation days
- Post-session tracking of implementation
- Ongoing monitoring of strategy execution
- Works with Dynamic Genie & Meeting Genie
Expected Results
Visibility
Intervention Success
Time to Insight
Real-World Example:
Insight Genie played a vital role in helping Torbay and South Devon FT source, synthesise, and make sense of a wide range of insights from both staff and the public as part of the development of their new ten-year strategy to reimagine care across Torbay and South Devon. The platform enabled them to engage meaningfully with diverse perspectives across the system and draw out the underlying patterns, needs, and opportunities shaping the future of health and care in the region.
Implementation
What We Need From You
- Access to relevant workforce data (anonymised)
- Key stakeholders identified
- Clear problem statement
What We Provide
- Data collection and analysis tools
- Dashboard and visualisation
- Friction point identification
- Intervention recommendations
Timeline:
- Week 1: Setup and configuration
- Week 1-2: Insight collection from stakeholders (3 focused questions)
- Week 2-3: Analysis and report generation (completed within days)
- Week 3: Friction point identification and recommendations delivered
- Ongoing: Optional continuous monitoring and improvement
Pricing
Free Development Model: Insight Genie is developed through co-creation with Public Sector organisations. We work together to build solutions that fit your context, test them in your environment, and refine until they work.
What This Means:
- No upfront licensing fees
- Co-creation approach means you're part of the development
- Solutions tailored to your specific needs
- Ongoing refinement based on real-world use
Investment:
- Setup and configuration: Standard consulting rates
- Ongoing monitoring: Optional, as needed
- Analysis and reporting: Included in setup
Contact us for a detailed quote based on your specific needs. Note: Insight-Genie is typically 10x less expense than traditional qualitative research.
Case Study
Torbay and South Devon FT: Ten-Year Strategy Development
Insight Genie played a vital role in helping Torbay and South Devon FT source, synthesise, and make sense of a wide range of insights from both staff and the public as part of the development of their new ten-year strategy to reimagine care across Torbay and South Devon.
The Challenge
- Need to engage diverse perspectives across the system
- Complex qualitative data from multiple sources
- Staff, clinicians, citizens, and community partners
- Requirement for strategic alignment and shared vision
The Solution
Insight Genie enabled meaningful engagement with diverse perspectives, from neighbourhood teams and clinicians to citizens and community partners, and drew out the underlying patterns, needs, and opportunities shaping the future of health and care in the region.
The Results
The resulting insights were instrumental in shaping a shared vision for Torbay and South Devon as an Integrated Health Organisation (IHO): a convenor and orchestrator of a whole system of neighbourhood, community, and acute care focused on improving population health and enabling people to flourish.
Insight Genie provided not only a scalable and rigorous means of capturing complex qualitative data but also a powerful way of making sense of it in ways that supported strategic alignment, leadership engagement, and collective learning.
"Insight Genie played a vital role in helping us source, synthesise, and make sense of a wide range of insights from both staff and the public as part of the development of Torbay and South Devon FT's new ten-year strategy to reimagine care across Torbay and South Devon.
The platform enabled them to engage meaningfully with diverse perspectives across the system—from neighbourhood teams and clinicians to citizens and community partners—and to draw out the underlying patterns, needs, and opportunities shaping the future of health and care in the region.
The resulting insights were instrumental in shaping a shared vision for Torbay and South Devon as an Integrated Health Organisation (IHO): a convenor and orchestrator of a whole system of neighbourhood, community, and acute care focused on improving population health and enabling people to flourish.
Insight Genie provided not only a scalable and rigorous means of capturing complex qualitative data but also a powerful way of making sense of it in ways that supported strategic alignment, leadership engagement, and collective learning.
I would strongly recommend Insight Genie to any organisation seeking to develop a truly systemic, insight-led approach to transformation."
— Andy Wilkins
Programme Director, Leading Systemic Innovation in Healthcare, Imperial College Business School
Founder, FUTURE OF HEALTH
Strategy lead for CEO at TSDFT
FAQ
Q: What data does Insight Genie collect? A: Insight Genie collects insights from stakeholders through 3 focused questions (not dozens—we avoid "death by questionnaire"). We analyse anonymised workforce activity data, communication patterns, decision-making timelines, and document creation cycles. All data is anonymised and used only for analysis.
Q: How long does it take to see results? A: Insight collection takes 1-2 weeks (stakeholders answer 3 focused questions). Reports and analysis are generated within a few days after collection completes. You'll have actionable insights within 2-3 weeks total. Ongoing monitoring is optional.
Q: Do we need to share sensitive data? A: No. Insight Genie works with anonymised, aggregated data. We don't need access to individual employee data or sensitive information.
Q: Can Insight Genie work standalone? A: Yes, Insight Genie works standalone. However, it integrates well with Dynamic Genie (for pre-session intelligence) and Meeting Genie (for ongoing monitoring).
Q: What if we don't have the right data? A: We work with you to identify what data is available and how to collect what's needed. We can start with basic metrics and expand over time.
Q: How is this different from traditional analytics? A: Traditional analytics look at outputs (documents created, meetings held). Insight Genie looks at processes (how decisions flow, where delays occur, what creates friction).
Q: How do we get started? A: Book a 20-minute discovery call to discuss your specific needs and see if Insight Genie is right for your organisation.
Ready to learn more about Insight Genie?
Book a 20-minute discovery call to see how this can help your organisation
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