Insight Genie

Workforce intelligence revealing heartbeating friction points

Insight Genie™

What Is Insight Genie?

Insight Genie™ is a proprietary data-driven diagnostic platform developed by Front Foot MI Ltd that measures organisational alignment and leadership effectiveness within NHS Trusts and Integrated Care Boards.

The platform collects stakeholder insights through structured surveys, analyses workforce patterns, communication flows, and decision-making bottlenecks, then delivers a comprehensive diagnostic report identifying specific friction points that create heartbeating in healthcare organisations.

Key Facts:

Type: Diagnostic platform for healthcare organisational alignment
Target: NHS Trusts, Integrated Care Boards, healthcare leadership teams
Timeline: 2-4 weeks from kick-off to final report
Output: 30-50 page diagnostic report with quantified waste identification
Average Value: £2.4M in addressable waste identified per diagnostic

Insight Genie provides rapid visibility into where your strategy development process is breaking down. By collecting insights from stakeholders over 1-2 weeks and analysing workforce patterns, communication flows, and decision-making bottlenecks, Insight Genie reveals the specific friction points that create heartbeating.

The Problem This Solves

You can't fix what you can't see. Most public sector organisations know their strategy development is slow and inefficient, but they don't know exactly where it's breaking down.

Surface-level diagnostics waste heartbeats on symptoms rather than causes. They fail to serve because they don't fix the real problem, they drain teams with endless data collection, and they don't matter because recommendations can't be actioned.

Insight Genie reveals where your system fails the Serve-Energise-Matter test:

Processes that serve nobody
Work that drains capacity without creating value
Activities that won't matter when you look back

Then we help you reclaim those heartbeats for work that passes all three tests.

Without Insight Genie

You guess at where problems are
You fix symptoms, not root causes
You waste time on the wrong interventions
The heartbeating continues unchecked

With Insight Genie

You see exactly where friction occurs
You can target interventions precisely
You measure the impact of changes
You break the heartbeating at its source

How It Works

Insight Genie collects stakeholder insights and analyses workforce data to reveal heartbeating friction points. The process is designed to be quick and focused, not "death by questionnaire":

Insight Collection

3 focused questions to stakeholders
1-2 week collection period
Workforce activity patterns
Communication flows
Decision-making timelines

Analysis & Synthesis

Reports generated within days
Identifies bottlenecks
Maps communication networks
Tracks decision flows
Reveals friction points

Actionable Insights

Specific recommendations
Prioritised friction points
Before/after comparisons
Impact measurement

What You Get

Insight Dashboard

Clear view of strategy development process
Friction point identification
Bottleneck visualisation
Performance metrics
Rapid turnaround (reports within days)

Friction Point Analysis

Detailed analysis of each friction point
Root cause identification
Impact assessment
Intervention recommendations

Before/After Comparison

Baseline measurement
Post-intervention tracking
Impact quantification
Continuous improvement metrics

Integration

Pre-session intelligence for co-creation days
Post-session tracking of implementation
Ongoing monitoring of strategy execution
Works with Dynamic Genie & Meeting Genie

Expected Results

Visibility

Before

Blind to where problems occur

After

Clear visibility into friction points

Result

Targeted interventions, not guesswork

Intervention Success

Before

30-40% success rate (guessing)

After

85%+ success rate (targeted)

Result

Interventions that actually work

Time to Insight

Before

Weeks or months of analysis

After

Rapid visibility (1-2 weeks collection, reports within days)

Result

Quick understanding of problems without lengthy analysis

Real-World Example:

Insight Genie played a vital role in helping Torbay and South Devon FT source, synthesise, and make sense of a wide range of insights from both staff and the public as part of the development of their new ten-year strategy to reimagine care across Torbay and South Devon. The platform enabled them to engage meaningfully with diverse perspectives across the system and draw out the underlying patterns, needs, and opportunities shaping the future of health and care in the region.

Implementation

What We Need From You

Access to relevant workforce data (anonymised)
Key stakeholders identified
Clear problem statement

What We Provide

Data collection and analysis tools
Dashboard and visualisation
Friction point identification
Intervention recommendations

Timeline:

Week 1: Scoping & Design
- Stakeholder mapping
- Research questions co-designed with you
- Survey instrument creation
- Interview protocol development
Weeks 2-3: Data Collection
- Online survey distributed widely
- Hundreds, even thousands of stakeholder insights captured
- Document review (existing strategies, data)
- Observation (where appropriate)
Week 4: Analysis & Reporting
- AI-powered analysis of qualitative data
- Quantitative analysis
- Pattern identification
- Waste quantification (£ value where possible)
Delivery: Comprehensive Report
- Executive summary (2 pages)
- Full diagnostic report (30-50 pages)
- Waste quantification (addressable opportunities)
- Prioritised recommendations
- Presentation to leadership team
Ongoing: Optional continuous monitoring and improvement

Pricing

Please note: All prices shown are guidelines. Actual investment depends on your specific organisational needs. We recommend starting small to test our systems and build confidence. View detailed pricing information →

Security & Safety: Enterprise-grade security built on 100% Google Cloud Platform. We focus on business processes, not personal or clinical data. All content immediately deleted after project completion. Learn about our security →

Investment:

Transparent pricing:

Starting from: £500
Typically: £1,500 - £3,000
Note: Pricing varies by organisation size and complexity

What's Included:

Setup and configuration
Insight collection from stakeholders (3 focused questions)
Analysis and report generation
Comprehensive diagnostic report (30-50 pages)
Executive summary (2 pages)
Waste quantification (£ value where possible)
Prioritised recommendations
Presentation to leadership team
Optional ongoing monitoring available

ROI:

Average waste identified: £2.4M per diagnostic. ROI typically 50-100x investment. Insight Genie is typically 10x less expensive than traditional qualitative research.

Case Study

Note: This case study is an illustrative example based on actual project, sector benchmarks, or composite of implementations. Every organisation is unique, and actual results will vary.

Read full disclaimer →

Torbay and South Devon FT: Ten-Year Strategy Development

The Challenge

Need to engage diverse perspectives across the system
Complex qualitative data from multiple sources
Staff, clinicians, citizens, and community partners
Requirement for strategic alignment and shared vision

The Solution

Insight Genie enabled meaningful engagement with diverse perspectives, from neighbourhood teams and clinicians to citizens and community partners, and drew out the underlying patterns, needs, and opportunities shaping the future of health and care in the region.

The Results

The resulting insights were instrumental in shaping a shared vision for Torbay and South Devon as an Integrated Health Organisation (IHO): a convenor and orchestrator of a whole system of neighbourhood, community, and acute care focused on improving population health and enabling people to flourish.

Insight Genie provided not only a scalable and rigorous means of capturing complex qualitative data but also a powerful way of making sense of it in ways that supported strategic alignment, leadership engagement, and collective learning.

"Insight Genie played a vital role in helping us source, synthesise, and make sense of a wide range of insights from both staff and the public as part of the development of Torbay and South Devon FT's new ten-year strategy to reimagine care across Torbay and South Devon.

The platform enabled them to engage meaningfully with diverse perspectives across the system, from neighbourhood teams and clinicians to citizens and community partners, and to draw out the underlying patterns, needs, and opportunities shaping the future of health and care in the region.

I would strongly recommend Insight Genie to any organisation seeking to develop a truly systemic, insight-led approach to transformation."

Andy Wilkins
Programme Director, Leading Systemic Innovation in Healthcare, Imperial College Business School
Founder, FUTURE OF HEALTH
Strategy lead for CEO at TSDFT

FAQ

How are such radical improvements in time and efficiency possible?

All three of our solutions are driven by cutting-edge AI systems developed over the past 2 years. Our belief is that AI should take the hard work out of our working lives so that humans can focus their cognitive energy on judgment and decisions. Learn more about our AI philosophy →

What data does Insight Genie collect?

Insight Genie collects insights from stakeholders through 3 focused questions (not dozens, we avoid "death by questionnaire"). We analyse anonymised workforce activity data, communication patterns, decision-making timelines, and document creation cycles. All data is anonymised and used only for analysis.

How long does it take to see results?

Insight collection takes 1-2 weeks (stakeholders answer 3 focused questions). Reports and analysis are generated within a few days after collection completes. You'll have actionable insights within 2-3 weeks total. Ongoing monitoring is optional.

Do we need to share sensitive data?

No. Insight Genie works with anonymised, aggregated data. We don't need access to individual employee data or sensitive information.

Can Insight Genie work standalone?

Yes, Insight Genie works standalone. However, it integrates well with Dynamic Genie (for pre-session intelligence) and Meeting Genie (for ongoing monitoring).

What if we don't have the right data?

We work with you to identify what data is available and how to collect what's needed. We can start with basic metrics and expand over time.

How is this different from traditional analytics?

Traditional analytics look at outputs (documents created, meetings held). Insight Genie focuses on what is really salient to stakeholders, what really matters to them. That's where the key to transformation lies, and also where engagement and buy-in lies too. By understanding what stakeholders genuinely care about and what creates friction in their experience, we reveal the insights that drive real change, not just surface-level metrics.

How do we get started?

Book a 20-minute discovery call to discuss your specific needs and see if Insight Genie is right for your organisation.

Ready to learn more about Insight Genie?

Talk to us about your implementation challenges, we partner with you until change embeds

Discuss Implementation